Reliable Transportation
for Healthcare Providers
A unified mobility infrastructure — direct, independent contracting for your facility, with optional, fully transparent support for third-party funding programs.
The Challenge
Transportation Gaps Cost Healthcare Providers
Every missed appointment represents lost revenue, disrupted care plans, and frustrated patients. The root cause is often the same: unreliable, uncoordinated transportation.
Missed Appointments
Transportation no-shows result in appointment gaps, revenue loss, and disrupted patient care — a preventable problem at scale.
Administrative Burden
Staff spend hours coordinating rides, chasing confirmations, and managing last-minute cancellations instead of focusing on patient care.
No Real-Time Visibility
Facilities have no way to see where a patient is, when their driver will arrive, or whether a trip is even confirmed.
Fragmented Communication
Disconnected vendors, phone calls, and manual tracking create chaos — with no single source of truth for transport operations.
The Solution
A Centralized Transportation Infrastructure Built for Healthcare
Wheels on Wheels is not just a ride service — it's a complete transportation and mobility management platform purpose-built for healthcare workflows. Reliable, trackable, and infinitely scalable.
Why Healthcare Providers Choose Us
One platform. Every transport need covered.
Facility Integration
Deeply Integrated with Your Operations
From scheduling to dispatch, every part of our platform is designed to fit seamlessly into your existing facility workflows.
Hospital & Clinic Scheduling
Staff can book patient transport in seconds directly from the facility portal — no phone calls, no back-and-forth.
Recurring Dialysis Transport
Set up standing orders for recurring dialysis trips. Our system handles scheduling, confirmation, and reminders automatically.
Assisted Living Coordination
Dedicated transport workflows for senior and assisted living facilities, with escort support and mobility-level matching.
Centralized Dispatch Dashboard
A real-time operations hub showing all active trips, driver locations, and status updates — all in one screen.
Real-Time Tracking & Updates
Live GPS tracking and status notifications keep facility staff informed at every step — arrival, pickup, and dropoff.
Trip Documentation & Audit
Every trip generates a complete record: times, distances, driver info, and notes — audit-ready and always accessible.
Insurance & Billing
A Complete Transportation & Billing Infrastructure
We handle the complexity of insurance-based transportation so your staff doesn't have to. From eligibility to claim submission — it's all in one place.
Positioned as Your Billing Partner
Wheels on Wheels functions as a complete transportation and billing infrastructure for patient mobility — designed to integrate with payer networks, clearinghouses, and your existing billing systems.
Medicaid / NEMT Workflows
- Real-time eligibility verification
- NEMT benefit confirmation
- Medicaid-compatible documentation
Authorization Management
- Prior authorization tracking
- Authorization validation per trip
- Override and exception handling
Broker-Style Integration
- Modivcare / MTM-style connectivity
- Trip import and export workflows
- API-ready broker integration
Billing & Claim Support
- Trip verification and documentation
- Claim lifecycle management
- Denial management and resubmission
Optional: Funder Programs
Full Transparency, Whether You Fund Directly or Work With a Funder
Your facility can contract with us directly, no funder required. But if some of your clients' rides are paid for by an outside foundation, agency, or sponsor, our platform can also support that — giving everyone involved, the rider, the funder, your facility, and our drivers, real-time visibility into whether a ride was picked up and dropped off as scheduled.
Already Work With a Funding Program?
If some of your patients' trips are covered by a foundation, agency, or sponsor, we can connect that program to our platform so all parties see the same trip status — with no change to how your facility contracts with us directly.
Benefits
What Healthcare Partners Experience
Tangible, measurable improvements to patient access, operations, and outcomes.
Reduce Missed Appointments
Reliable, confirmed transport reduces no-shows and ensures patients arrive on time for scheduled care.
Improve Patient Outcomes
Consistent access to transportation means better adherence to treatment plans and follow-up care.
Increase Operational Efficiency
Automate scheduling, reduce manual coordination, and free your staff to focus on clinical priorities.
Real-Time Visibility & Control
Live trip tracking and status notifications keep your team informed without picking up a phone.
ADA-Compliant Transportation
Every vehicle is wheelchair accessible, every driver trained — no exceptions, no compromises.
Trusted Healthcare Partner
A dedicated operations team, service level commitments, and a platform built around healthcare needs.
Use Cases
Serving Every Type of Healthcare Transport Need
From daily recurring trips to urgent discharge coordination — one platform handles it all.
Dialysis Transportation
Patients requiring dialysis need reliable transport 3x per week, every week. Our system automates recurring ride scheduling, sends advance confirmations, and manages standing orders — so your staff sets it once and it just works.
- Automated recurring scheduling
- Standing order management
- Driver continuity options
- Cancellation handling
Hospital Discharge Transportation
Same-day discharge transport is one of the most time-sensitive logistics challenges in healthcare. We provide on-demand, same-day booking with real-time driver dispatch so patients get home safely without delay.
- Same-day availability
- Rapid dispatch confirmation
- Discharge checklist compatible
- Escorts and companions supported
Outpatient Appointment Transport
Consistent access to outpatient care is essential for chronic disease management, post-surgical follow-ups, and specialist visits. We make sure patients show up.
- Advance scheduling
- Appointment reminders
- Mobility-level matching
- Insurance verification
Senior & Assisted Living Mobility
Assisted living communities and senior centers rely on dependable transportation for medical appointments, therapy, and community engagement. We provide trained drivers and accessible vehicles for every mobility level.
- Certified, trained drivers
- Escort and companion support
- Walker, wheelchair, bariatric options
- Facility account management
Learn More About Wheels on Wheels
Have questions? Reach out to our team directly.